Store Name: GreenPeakHub
Owner: Deepa Malakar
Address: 1/133 Sree Colony, Kolkata, West Bengal – 700092, India
Phone: +91 7003410711
Email: greenpeakhub@gmail.com

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Shipping Policy

At GreenPeakHub, we strive to provide our customers with the best shopping experience. Please read our shipping policy carefully to understand how we process and deliver your orders.

1. Processing Time

• All orders are processed within 1-2 business days after payment confirmation.

• Orders are not shipped or delivered on Sundays or public holidays.

2. Shipping Time & Delivery

• We deliver across India.

• Standard delivery time is 3-7 business days, depending on your location.

• Rural or remote areas may take a few extra days.

3. Shipping Charges

• We offer free standard shipping on all prepaid orders above a certain amount (if applicable).

• Shipping charges for COD or specific products (if any) will be calculated and displayed at checkout.

4. Order Tracking

• Once your order has been dispatched, you will receive an email or SMS with the tracking details.

• You can track your shipment using the provided tracking link.

5. Delays

• While we aim to deliver your order within the estimated time, delays may occur due to unforeseen circumstances such as courier issues, weather conditions, or regional restrictions.

• We are not responsible for delays caused by courier partners, but we will assist you in tracking and resolving issues.

6. Wrong Address / Non-Delivery

• Customers are requested to provide accurate and complete shipping details.

• GreenPeakHub is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

7. International Shipping

• Currently, we only ship within India. International shipping is not available at this time.

8. Returns & Exchanges

• We offer a 7-day return policy as per our Return & Refund Policy.

• Shipping charges (if applicable) for returns may be borne by the customer unless the product is defective or damaged.